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Privacy Statement

Dear Customer: In terms of the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals, its Regulations to the Law and the Guidelines of the Privacy Statement, published in the Official Gazette of the Federation on January 17, 2013. BBB RENT A CAR, SA DE C.V. (BBB RENT A CAR), hereinafter, the Responsible, with address located in Privada Sin Nombre, SN, Colonia ÁnimasBajas, C.P. 23407, in San José del Cabo, Baja California Sur and Internet portal https://bbbrentacar.com, is responsible for the processing of your personal data that is provided by you in order to access through your browser and have access to the portal, links, texts and information that “BBB RENT A CAR” makes available through its website, The Holder of the data may obtain at any time a copy of the laws and provisions mentioned above through the Data Department Personal or through the email [email protected], this notice is divided by treatment purposes. Customer service Your personal data will be collected in order to provide you with the information and / or service you request, as well as to attend and follow up on your doubts, complaints and suggestions, in order to comply with the above, the following information will be used: name, surname, email electronic, as well as the nonconformity / doubt or suggestion of the client. Sensitive data The Responsible will collect and process certain sensitive data. Sensitive personal data will be those related to disabilities, medical requirements or any other necessary to offer a better service. The Responsible undertakes that sensitive personal data will be treated with strict security and confidentiality. Purpose of the Treatment of Personal Data The Personal Data will be used to:
  • Granting temporary use or enjoyment of vehicles.
  • Provision of tourist and commercial services.
  • Comply with obligations related to previous services.
  • Evaluate quality and service.
  • Internal analysis of services.
  • Inform about new services, products or events related to the previous services, including sending advertising and information bulletins.
 Transfer The Responsible may transfer the personal data in their possession to third-party nationals or foreigners who require knowing the data for the purposes indicated above. Likewise, you can transfer personal data to third parties subcontracted or related to the provision of services, for marketing purposes or market studies. Subscription to promotions When you send your email to subscribe and receive your email promotions and information related to the services offered by “BBB RENT A CAR” we will use the following personal information: name, surname and email. You can at any time unsubscribe from our promotions database through the same email you receive or following the procedure that is mentioned below. Reservations and prepayments We will use the following personal information in order to make a reservation and / or prepayment for a car rental: name, surnames, age range, email, telephone number, country of location, reservation number, details of the lease and the return of the auto-mobile. The following patrimonial data and / or financial data will also be used: lease cost, four digits of your credit card and credit card bank institution, the last two only when you wish to prepay the lease. Limitation of Use and Disclosure of Personal Data To limit the use of your personal data, please send an email to [email protected] or written notification addressed generically to BBB RENT A CAR, S.A. DE C.V., at the address located in Privada Sin Nombre, SN, Colonia ÁnimasBajas, C.P. 23407, in San José del Cabo, Baja California Sur, in which indicates the limitation of the use of your desired data. Means to Exercise ARCO Rights (Access, Rectification, Cancellation and Opposition) To have access to the personal data held by the Responsible, as well as to rectify them if they are inaccurate or incomplete, or to cancel or oppose their treatment for certain purposes, please send an email to [email protected] or written request addressed generically to BBB RENT A CAR, SA DE C.V., at the address located in Privada Sin Nombre, SN, Colonia ÁnimasBajas, C.P. 23407, in San José del Cabo, Baja California Sur, which contains the following information:
  • Name of holder
  • Holder address or email address to communicate response to request
  • Documents proving identity or authorization to represent it in the application.
  • Description of personal data in which an ARCO right is intended to be exercised
  • Any other element that allows the location of personal data and attention to the request.
Means to Revoke Consent At any time you can revoke the consent given to the Responsible to process your personal data by sending a written request addressed generically to BBB RENT A CAR, S.A. DE C.V., at the address located in Privada Sin Nombre, SN, Colonia ÁnimasBajas, C.P. 23407, in San Jose del Cabo, Baja California Sur, clearly detailing the data on which you revoke your consent. Personal Data of Minors and Persons Who Are in a State of Interdiction or Disability Established by Law Some of the data we deal with include personal data of minors, persons who are in a state of interdiction or disability established by law. For the treatment of such data we require the consent of the parents or guardians. The exercise of the rights of Access, Rectification, Cancellation and Opposition can be carried out through the person exercising parental authority, guardianship or representation of the incapacitated person. The treatment of personal data of minors has the purpose indicated as general purposes.  Security measures The Responsible acknowledges the value of your personal data and has therefore implemented security measures that prevent its use for purposes other than those authorized, as well as its alteration, loss, theft or access by third parties. The measures include the use of specialized computer programs, staff training and the adoption of internal data protection policies. Notice of Changes to the Privacy Notice This Privacy Notice may be modified at any time to comply with legislative updates, jurisprudential, internal policies, new requirements for the provision of services of the Responsible or any other cause. In this case, the modifications will be available and can be consulted on our website https://bbbrentacar.com Acceptance of Terms If the Holder provides the information or uses the services, it means that he / she has read, understood and agreed to the terms stated above, having his / her consent in an implied form. If you are not, according to them, the Holder shall not provide any personal information, nor use the services. “BBB RENT A CAR” (BBB RENT A CAR, S.A. de C.V.)